Paccomm Payment,  Shipping,

Warranty and Repair Information


Payment Options


Paccomm requires all orders be paid prior to shipment. Non-stocked items must be prepaid prior to acceptance of order for manufacture.

Paccomm accepts cash, check, or money order for payment.  Credit card payment may be made via PayPal.

COD (USA only) must be paid in cash, cashier's check, or money order. COD shipments incur a $ 10.00 COD fee.


Shipping


Domestic orders are shipped via FedEx Ground or UPS:

Above pricing based on average one pound package.

Other shipping methods available upon request:USPS Priority Mail or Express Mail.

COD shipments (USA only) incur a $ 10.00 COD fee.
 
 
International shipping prices quoted at time of order.

Paccomm Warranty Policy


Paccomm products are carefully designed,built,and tested to provide excellent value and long service. All products carry a 30 day money-back guarantee to allow for the return of units that do not meet your requirements. Returned units must be in "like-new" condition. A restocking fee will apply. All carry a 12 month warranty. This warranty does not apply to amateur products used in commercial applications, or which have been damaged by misuse or accident. Paccomm will repair or replace, at its option, any unit in warranty which is returned to the factory and found to be defective.

Paccomm Wireless Radio Systems makes no representation of warranties with respect to the contents hereof and specifically disclaims any implied warranties of merchantability or fitness for any particular purpose. Further, Paccomm Wireless Radio Systems reserves the right to revise publications (printed and/or electronic), hardware, software, and to make modifications to the content thereof without obligation to notify any person of such revisions or changes.


 

Repair Service


Paccomm provides a rapid repair service for products covered under warranty, as well as low cost repairs for items that have surpassed the warranty period. Carefully package the unit and send it to the address listed on our homepage. Please include a written description of the problems experienced and the repair service desired. Also include contact/shipping information.  Normal service turnaround is under 10 days. We stock all parts for our units.